Business buying
Company accounts, appropriate pricing and structured purchasing.
Solutions
Solutions for wholesale, ecommerce and customer operations.
Connect the customer experience with the systems and teams responsible for pricing, orders, fulfilment and service.
Wholesale and retail operations
For distributors, suppliers and retailers managing business accounts alongside online and operational systems.
Connected orders
Defined transfers between the storefront, ERP and related systems.
Customer service
Order and account information available where enquiries are handled.
Find the area you need to improve
Wholesale ecommerce
Support repeat purchasing, negotiated prices and customers buying on behalf of companies.
Wholesale ecommerce solutionEcommerce and ERP/CRM integration
Define how customer, product, stock and order records move between business systems.
Ecommerce and ERP/CRM integrationCustomer service
Improve how customers obtain order information and how staff resolve account and order questions.
Customer service solutionEmail outreach
Organize company and contact records, campaigns, messages and follow-up activity with Beacon.
Explore BeaconProduct and implementation scope
A solution may involve product configuration, a specific integration or custom implementation work. Begin with the business requirement, then identify the components and responsibilities needed to deliver it.
View implementation servicesFrequently asked questions
How is a solution different from a product?
A product provides a defined set of capabilities. A solution applies the appropriate product, configuration and implementation services to the requirements of your business.
Do we have to change all our systems?
That depends on the requirements and existing interfaces. An assessment should identify which systems can remain and what changes are necessary.
Can we address one area first?
Yes. The project can be scoped around a specific problem, such as company pricing, order transfers or customer enquiries.