ERP integration
Define and implement the data exchanges between your ERP and other business systems.
View ERP integrationServices
Implementation services for B2B business systems.
TwinOrbits provides systems integration and development services around ecommerce, ERP, customer records and service operations. Projects are scoped against the systems you use and the requirements of your business.
Service areas
Wholesale ecommerce development
Develop B2B stores and buyer experiences around accounts, pricing, catalogs and ordering.
View wholesale ecommerce developmentEcommerce and ERP/CRM integration
Connect the storefront with customer and operational records across ERP and CRM systems.
View ecommerce integrationCustomer service optimization
Improve enquiry intake, routing, information access and resolution processes.
View customer service optimizationProject definition
Current systems and process
Document the platforms involved, the people responsible and the points where work is delayed or duplicated.
Scope and acceptance criteria
Identify the records, screens or processes to change and define how the result will be tested.
Implementation and handover
Agree the delivery sequence, testing responsibilities and documentation needed to operate the result.
Working with TwinOrbits products
Services can support a Sprinkle deployment or the surrounding system connections. Product access, implementation and ongoing support should be identified separately in the agreed scope.
View the productsFrequently asked questions
Can we request a defined piece of work?
Yes. Bring the system connection or implementation requirement you want to address. The scope can focus on that area.
Will our existing software be reviewed?
The platforms, interfaces and data involved need to be understood before an implementation approach is agreed.
How are implementation costs determined?
Costs depend on the agreed scope, existing systems, data preparation, configuration, testing and support requirements. Request an estimate for your project.
What should be agreed for support after delivery?
The proposal should identify the handover information, operational owner, maintenance responsibilities and any ongoing support included in the engagement.