Sprinkle
Discuss your B2B buying process, current commerce platform and account or ordering requirements. Ask which setup and capabilities fit your workflow.
Ask about SprinkleContact
Which workflow needs to work better?
Tell us what your team is trying to do, which systems are involved and where the process gets stuck. Start with a product question or one defined connection.
Start with your topic
Beacon
Discuss customer outreach, your current tools and the workflow you need. Ask about current access and the capabilities relevant to your team.
Ask about BeaconImplementation services
Name the systems involved and the records or handoffs that need to work better. An anonymized example helps make the scope concrete.
Discuss an implementationProduct support
Existing users can email support@twinorbits.com. Include the product, the affected area and the steps that led to the issue. Use non-sensitive examples and remove credentials or private customer information from screenshots.
Email supportUseful details to include
Business requirement
Describe the process you want to improve and the result you need.
Current systems
Name the commerce platform, ERP, CRM or email provider involved.
Representative example
Include a short, anonymized example of an order, pricing rule, data exchange or campaign.
Share only what is needed
Do not send passwords, API keys, payment information or confidential customer records in an initial enquiry. Use an anonymized example and describe any sensitive data rather than attaching it.
Read the privacy policyFrequently asked questions
Can I request a demonstration?
Yes. State whether you are interested in Sprinkle or Beacon and describe the requirements you would like to see covered.
Can I ask about a project before writing a full specification?
Yes. A description of the current process, the systems involved and the change you need is a useful starting point.