Home Β» Business Process Outsourcing (BPO) Β» Virtual Assistance for SMBs

Virtual Assistance for SMBs

Outsource Your Daily Tasks & Focus on Business Growth

Running a small or medium-sized business (SMB) means juggling multiple rolesβ€”admin work, customer support, scheduling, bookkeeping, and more. But handling everything in-house can drain time and productivity.

At TwinOrbit Solutions, we provide affordable, skilled virtual assistants (VAs) to help SMBs handle repetitive and time-consuming tasks, allowing business owners and teams to focus on growth and strategic initiatives. Whether you need a full-time virtual assistant or on-demand support, we offer flexible solutions to suit your needs.

πŸ“Œ Key Benefits:
βœ… Save up to 60% compared to hiring in-house staff
βœ… Free up 10+ hours per week to focus on growth
βœ… Get skilled administrative, executive, and customer support VAs
βœ… Scale flexibly with part-time or full-time assistants
βœ… Improve productivity with task automation & delegation


πŸ“Œ Our Virtual Assistance Services

πŸ”Ή Administrative & Executive Assistance

πŸ“† Delegate routine business tasks to experienced VAs.
πŸ”Έ What We Offer:
βœ” Calendar & appointment scheduling
βœ” Email & inbox management
βœ” Travel arrangements & booking
βœ” Data entry, document preparation, and research

πŸ”Έ Best for:
βœ” Entrepreneurs, executives, and consultants
βœ” Startups & SMBs needing cost-effective admin support

πŸ”Έ Tools We Use:
βœ” Google Workspace, Microsoft 365, Calendly, Notion


πŸ”Ή Customer Support & Live Chat Assistance

πŸ“ž Enhance customer experience with responsive virtual agents.
πŸ”Έ Key Services:
βœ” Live chat & email customer support
βœ” Phone call handling & virtual receptionist services
βœ” Order tracking & refunds management
βœ” CRM & ticketing system management

πŸ”Έ Best for:
βœ” E-commerce stores, service-based businesses, and startups
βœ” SMBs needing affordable customer support solutions

πŸ”Έ Supported Platforms:
βœ” Zendesk, Freshdesk, HubSpot, Intercom


πŸ”Ή E-Commerce Store Management

πŸ› Keep your online store running smoothly without the stress.
πŸ”Έ Services Include:
βœ” Product listing & description writing
βœ” Order processing & returns management
βœ” Customer service & chat support
βœ” Inventory & supplier coordination

πŸ”Έ Best for:
βœ” Shopify, WooCommerce, Amazon, and eBay sellers
βœ” Businesses scaling their e-commerce operations

πŸ”Έ E-Commerce Tools We Use:
βœ” Shopify, WooCommerce, Magento, Amazon Seller Central


πŸ”Ή Social Media & Digital Marketing Support

πŸ“’ Grow your brand with expert virtual marketing assistants.
πŸ”Έ What We Offer:
βœ” Social media content creation & scheduling
βœ” Basic graphic design & Canva templates
βœ” Blog writing & SEO content support
βœ” Email marketing & newsletter management

πŸ”Έ Best for:
βœ” SMBs needing consistent social media & content support
βœ” Entrepreneurs looking to outsource marketing tasks

πŸ”Έ Supported Platforms:
βœ” Meta Business Suite, Hootsuite, Canva, Mailchimp


πŸ”Ή Bookkeeping & Finance Assistance

πŸ“Š Outsource financial admin tasks & keep your books in order.
πŸ”Έ Services Include:
βœ” Invoice processing & expense tracking
βœ” Bank reconciliation & financial reporting
βœ” Payroll & tax preparation assistance
βœ” Accounts payable & receivable management

πŸ”Έ Best for:
βœ” SMBs wanting to stay organized without hiring a full-time accountant
βœ” Businesses needing support with tax & financial compliance

πŸ”Έ Supported Accounting Tools:
βœ” QuickBooks, Xero, FreshBooks, Zoho Books


Why Choose TwinOrbit for Virtual Assistance?

βœ” Skilled & Pre-Vetted VAs – Trained professionals with experience in SMB operations
βœ” Flexible & Scalable Solutions – Hire part-time, full-time, or project-based VAs
βœ” Cost-Effective – Save up to 60% on staffing costs
βœ” Time-Saving Automation – Use AI & automation tools to enhance efficiency
βœ” 24/7 Support & Global Talent – Access multilingual, remote VAs for any time zone

Scroll to Top