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Virtual Assistance for SMBs

Outsource Your Daily Tasks & Focus on Business Growth

Running a small or medium-sized business (SMB) means juggling multiple roles—admin work, customer support, scheduling, bookkeeping, and more. But handling everything in-house can drain time and productivity.

At TwinOrbit Solutions, we provide affordable, skilled virtual assistants (VAs) to help SMBs handle repetitive and time-consuming tasks, allowing business owners and teams to focus on growth and strategic initiatives. Whether you need a full-time virtual assistant or on-demand support, we offer flexible solutions to suit your needs.

📌 Key Benefits:
✅ Save up to 60% compared to hiring in-house staff
✅ Free up 10+ hours per week to focus on growth
✅ Get skilled administrative, executive, and customer support VAs
✅ Scale flexibly with part-time or full-time assistants
✅ Improve productivity with task automation & delegation


📌 Our Virtual Assistance Services

🔹 Administrative & Executive Assistance

📆 Delegate routine business tasks to experienced VAs.
🔸 What We Offer:
✔ Calendar & appointment scheduling
✔ Email & inbox management
✔ Travel arrangements & booking
✔ Data entry, document preparation, and research

🔸 Best for:
✔ Entrepreneurs, executives, and consultants
✔ Startups & SMBs needing cost-effective admin support

🔸 Tools We Use:
✔ Google Workspace, Microsoft 365, Calendly, Notion


🔹 Customer Support & Live Chat Assistance

📞 Enhance customer experience with responsive virtual agents.
🔸 Key Services:
✔ Live chat & email customer support
✔ Phone call handling & virtual receptionist services
✔ Order tracking & refunds management
✔ CRM & ticketing system management

🔸 Best for:
✔ E-commerce stores, service-based businesses, and startups
✔ SMBs needing affordable customer support solutions

🔸 Supported Platforms:
✔ Zendesk, Freshdesk, HubSpot, Intercom


🔹 E-Commerce Store Management

🛍 Keep your online store running smoothly without the stress.
🔸 Services Include:
✔ Product listing & description writing
✔ Order processing & returns management
✔ Customer service & chat support
✔ Inventory & supplier coordination

🔸 Best for:
✔ Shopify, WooCommerce, Amazon, and eBay sellers
✔ Businesses scaling their e-commerce operations

🔸 E-Commerce Tools We Use:
✔ Shopify, WooCommerce, Magento, Amazon Seller Central


🔹 Social Media & Digital Marketing Support

📢 Grow your brand with expert virtual marketing assistants.
🔸 What We Offer:
✔ Social media content creation & scheduling
✔ Basic graphic design & Canva templates
✔ Blog writing & SEO content support
✔ Email marketing & newsletter management

🔸 Best for:
✔ SMBs needing consistent social media & content support
✔ Entrepreneurs looking to outsource marketing tasks

🔸 Supported Platforms:
✔ Meta Business Suite, Hootsuite, Canva, Mailchimp


🔹 Bookkeeping & Finance Assistance

📊 Outsource financial admin tasks & keep your books in order.
🔸 Services Include:
✔ Invoice processing & expense tracking
✔ Bank reconciliation & financial reporting
✔ Payroll & tax preparation assistance
✔ Accounts payable & receivable management

🔸 Best for:
✔ SMBs wanting to stay organized without hiring a full-time accountant
✔ Businesses needing support with tax & financial compliance

🔸 Supported Accounting Tools:
✔ QuickBooks, Xero, FreshBooks, Zoho Books


Why Choose TwinOrbit for Virtual Assistance?

Skilled & Pre-Vetted VAs – Trained professionals with experience in SMB operations
Flexible & Scalable Solutions – Hire part-time, full-time, or project-based VAs
Cost-Effective – Save up to 60% on staffing costs
Time-Saving Automation – Use AI & automation tools to enhance efficiency
24/7 Support & Global Talent – Access multilingual, remote VAs for any time zone

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